The XT-LITE becomes unresponsive or sluggish
- Try restarting your phone.
- Do a reset in case your phone has a persistent problem by going to Menu > Security.
- Soft reset: You can reset your phone without loosing your personal settings like contacts or messages.
- Factory reset: The factory reset will restore the settings on the phone to be as it was when shipped. Personal settings like contacts and messages will be deleted.