Thuraya IP cannot access the internet after successful pointing
• Click the ‘Exit Pointing’ button from the Pointing page or press the Connect button on the face of the terminal.
• Turn ThurayaIP off and then back on again, and attempt antenna pointing again to improve the signal strength. You may need to reposition ThurayaIP,
verifying that there are no obstructions blocking the satellite signal and that the Modem has a clear view of the sky in the direction of the satellite.
• The browser may not be correctly configured. For Firefox, go to Advanced Preferences and select ‘Direct connection to the Internet.’
For Microsoft Internet Explorer, select Tools / Internet Options / Connections / LAN Settings and uncheck the box labelled ‘Use a proxy server for your
LAN.’ YOU MAY NEED TO RECHECK THIS BOX UPON RETURNING TO YOUR OTHER INTERNET CONNECTION.